Privacy Policy

Last Updated: August 1, 2024

BladeAgent ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our autonomous browser agent services (the "Service").

1. Data Retention and Processing

Our core philosophy is to minimize data collection and retention. We do not store your data unless it is absolutely essential for the functioning of the Service and for providing you with analytics about your usage.

  • Standard Users: For standard users of our Service, we only retain data necessary to generate analytics and performance metrics for your automated workflows. This includes execution logs, completion status, and timestamps. We do not store the content of the data processed by the agents.
  • Enterprise & API Customers: For our enterprise customers utilizing our API, we operate on a zero data retention policy for all transactional data. Model inputs (prompts, instructions) and outputs (actions, extracted data) are processed ephemerally and are never saved or stored on our systems after the API response is delivered. We only retain operational metadata (e.g., API call timestamps, user ID, status codes) required for billing and to provide you with analytics on your API usage.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you register for an account or contact us, we may collect your name, email address, and company name.
  • Payment Information: We use third-party payment processors (e.g., Stripe) to handle payments. We do not store your credit card details.
  • Usage Data: We collect metadata related to your interaction with our Service, as detailed in the Data Retention section.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Process and complete transactions, and send you related information.
  • Provide you with analytics and insights into your workflows.
  • Respond to your comments, questions, and requests, and provide customer service.
  • Communicate with you about products, services, offers, and events.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All data is encrypted in transit and at rest, ensuring our commitment to the highest standards of security and privacy.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us.